Deliver Exceptional Support with AI-Powered Assistance
Real-time transcription, intelligent suggestions, and automated documentation—all completely undetectable to your customers.
Everything Your Support Team Needs
Real-Time Call Transcription
Capture every customer interaction with 97% accuracy. Dual-stream audio handling separates agent and customer voices for perfect clarity.
Context-Aware AI Assistant
Get intelligent suggestions based on conversation flow, screen content, and customer history. Resolve issues faster with real-time guidance.
99 Language Support
Serve global customers in their native language with automatic detection. No language barriers, just seamless support experiences.
150ms Response Time
Lightning-fast transcription enables real-time assistance. Two-pass architecture balances speed with accuracy for critical support scenarios.
Speaker Separation
Distinguish between agent and customer with automatic speaker role detection. Review conversations with timeline views showing who said what and when.
Automatic Documentation
Generate detailed call summaries, action items, and ticket notes automatically. Reduce after-call work and improve response times.
Screenshot Context
AI understands what's on your screen—CRM records, knowledge base articles, or product dashboards. Get relevant suggestions based on visual context.
100% Undetectable
No bots in customer calls. System-level audio capture means customers never know you're getting AI assistance. Privacy-first by design.
Common Support Scenarios
Technical Troubleshooting
AI analyzes the problem description and suggests solutions from your knowledge base in real-time. Reference past similar cases automatically.
Billing & Account Issues
Track customer concerns, commitments, and resolution steps automatically. Generate accurate ticket notes without manual data entry.
Escalation Management
Capture emotional cues and key details during difficult calls. Get AI suggestions for de-escalation techniques and manager handoff summaries.
Multilingual Support
Support customers worldwide without dedicated language teams. Real-time transcription in 99 languages with culturally appropriate AI guidance.
Why Support Teams Choose Juxano
AI-assisted responses help agents solve issues in less time
Never miss critical customer details or commitments
Automated documentation reduces administrative burden
Customers experience seamless, human-first support
Customer Data Protection
Juxano never trains generative AI models on customer conversations. Choose the Premium tier with anonymized ASR improvement, or the Privacy tier with zero data retention and end-to-end encryption.
Ready to Empower Your Support Team?
Start with our free Starter plan. Upgrade anytime for custom AI instructions and advanced features.